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STORE POLICY

Shipping and returns

All the products at Maa Wellness are handmade with love, in India. We dispatch the products, usually within 4 working days after the payment is made and the order is confirmed. After dispatch, the products are delivered within 7-8 working days. The products once sold cannot be returned back. However, in certain cases such as defect in the products due to packaging, making the product, etc, the products will be taken back. However, such information should be communicated within 2 days of delivery of products. No return requests will be entertained after that. Also, the customer will be required to send the pictures of products received in case of returns, if applicable.

CUSTOMER CARE

Maa Wellness is formed with a vision to create a healthy lifestyle among the people. We work on every single aspect of the brand to create "The lifestyle of dreams"

This vision can be achieved with the customer's valuable support and feedback. For general inquiries, you can call us on +917284973557. You can share your feedback on info@maawellness.com, we would love to hear from you.

Privacy and Safety

PRIVACY & SAFETY

USER INFORMATION

We collect the personal information from you such as your name, address and email address when you purchase anything from the store.

We are committed to protect all the information you share while making the purchase. All the information is secured and protected by a strong managerial process. The information is accessible by the authorized personnel only on the need to know basis to complete the transaction and to provide the services requested to you. By using the site, you agree that we will have no liability for the disclosure of your data due to technical errors or the unauthorized acts of third party.

With your permission, we may send you emails about new products, offers and other updates.

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EXCEPTION

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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ANALYSIS

We use software that help us know the member traffic we get on our website. This information is used by us to improve your shopping experience with us and to closely know our customer choices so that we can serve better, everyday. The software provides the aggregate user information and not the personal information which can be helpful in reporting.

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THIRD PARTY SERVICES

The third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 

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PAYMENT MODES

We use Razorpay for processing payments. However, in certain cases such as technical issues, Google Pay might be used. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

CORPORATE ORDERS

We accept all type of corporate orders, perfect to meet all your gifting needs. We also accept customized orders for corporate gifting. You can call us at +91 72849 73557 or mail us at info@maawellness.com for further details.

Payment Methods

PAYMENT METHODS

Credit / Debit Cards
PayPal

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